No we are not from Texas, but there are still some things in life that are always better the bigger they are, like an ice cream cone. When you are talking about American Sign Language, there is another thing that can be very useful at a larger scale. In person services are of course offered in full scale to provide the service, but if you look at VRI services, some people try to get away with a tiny device to make things easier, like somebody’s cell phone. This is not a good idea because there may be a lot of trouble with the communication with the deaf individual on a screen this small.
Can you imagine trying to see the small movements of fingers on a 4″ screen? Well, I can tell you that it is not a good user experience and at best, it may suffice in a time sensitive emergency. Still, if the message is important, you will never know if it is coming across as it is being conveyed correctly. Small screens are a thing of the past, the price of larger displays has come down dramatically in the past years. Choosing a larger tablet or computer monitor is a much more financially feasible decision than it was 5 years ago.
So, go big or go home really means something in this case. Deaf consumers are already hesitant to utilize video remote interpreting services for a variety of reasons. If your company is going to move to or is already using VRI services to provide a open line of communication for your office; why not provide a realistically sized screen to make sure that the deaf consumer is able to see the signs clearly? You don’t need an array of screens like in the photo from NASA at the top of this page. Just a large tablet or good sized computer screen will make all the difference in the world!
After all, the goal of using such services is to make communication easier, not harder. Lets face it for a couple hundred bucks, you have acquire a 21″ or 23″ monitor or for about the same price you can get a 21 inch tablet on Amazon. Either way this will be much better than a tiny screen and your deaf employees or deaf patients will love you for it. VRI also offers savings over in person interpretation and can be used on demand, not scheduled ahead. So, the ball is your court, go out and get some gear and start reaping the rewards of big time VRI solutions today.